Frequently Asked Questions

No. Products are supplied unpainted and may need assembly. Painted photos show examples of what can be achieved.

Some 3D printed figures include fine support material that holds delicate parts in place during printing.

Supports attached: you remove the supports yourself with careful clipping and cleaning.

Support removal: we remove the support material before dispatch, so the model is closer to being ready for preparation and painting.

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Most products are made to order in your chosen scale, so dispatch times can vary with current order volume.

Each order is checked, protected and packed carefully before leaving us. We use tracked shipping so your parcel can be followed from dispatch to delivery.

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Available scales vary by product. Select the scale on the product page and check the listed dimensions for buildings and terrain.

Read the scale guide for help comparing options.

Check the product description for the models, poses and quantities included. Select any available gun, scale or support options before adding the pack to your basket.

Contact us with the products you are considering, your intended scale and any questions about your project.